Frequently Asked Questions

Everything you need to know about our service

You can book a ride through our website booking form, via WhatsApp, or by calling our customer service. Simply provide your pickup location, destination, date, and time.
Fares are calculated based on distance, estimated travel time, and vehicle type. Use our fare calculator on the pricing page for an estimate.
We accept cash, credit/debit cards, and online payments via our secure payment partners.
Yes, you can cancel free of charge up to 2 hours before your scheduled pickup time.
Yes, child seats are available upon request at no extra charge.
We currently serve 25+ cities. Contact us to confirm service in your area.